1. Download and cut out Susan
2. Snap a picture with her and post to social media.
3. Make sure to mention where you are and why you are supporting her as the next NAHU secretary.
Susan Rider is the right person to lead NAHU into the future. She has been a long standing, active member of NAHU with a passion to move the association forward. She diligently researches issues and considers all sides to ensure thoughtful solutions are presented. Susan will be an asset to the board in the years to come and is the right choice to lead as NAHU's President in the future.
~Lori Crandall (AZ)
I can't think of someone who would be a better asset to the NAHU Board of Trustees leadership at this time than Susan Rider. She is a fantastic mentor, industry educator, and strategic thinker. Many people are unaware of her public policy prowess. For years, she's been building a bipartisan network of legislators and regulators, at both the state and federal levels who rely on her for sound advice about private health insurance and employee benefit issues. Susan's contacts and experience have been a secret weapon for NAHU's government affairs team for almost two decades! Susan Rider has what it takes to be NAHU's next Secretary now, and to lead the association into the future. I am proud to endorse her in her run to be the Secretary of NAHU's Board of Trustees for 2021-2022.
~Jessica Waltman (PA)
I first met Susan Rider when she picked me up at the Indianapolis Airport when I arrived for an engagement to speak to the local Health Underwriters. This was when I was progressing through the chairs to become President of NAHU (2004-7).
Susan was an associate at a local agency in Indianapolis and (my interpretation) had been “assigned” to pick up tomorrow’s speaker and take him to the hotel.
She was very engaging and very interested in the health insurance business, asking a lot of questions while providing me with a brief tour of town – and particularly the downtown area where I would be staying. By the time she dropped me off at my hotel, I had a good idea of where I was, where I was speaking and things I might want to do that evening – much more than I did on most of the trips I took during that busy 5 years. I remember thinking that her bosses had better give her more responsibility or she would be moving on soon! To say she made an impression would be an understatement.
Since that time she has stayed busy working for NAHU (and her state and local AHU) – in addition to moving ahead in our profession. In fact, while thinking just now, I can’t think of anyone else that made a similar impression on me during that year – or followed it up in such an impressive fashion. I have been impressed since then with her work in her local and state associations as well as her move up the ladder, so to speak. She has been willing to do the little things (and bigger ones when called on) that make our association better for our members and our members better for our customers.
It’s for all these reasons that I plan to vote for Susan Rider for Secretary of NAHU. I hope you will take the time to talk with her and with those who have worked with her at NAHU. If you do I think you will find someone with great ideas for our future and an open mind to the possibilities available to NAHU in the future.
Russ Childers (GA)
NAHU President 2009-10
Susan Rider is one of the most diligent and reliable people I know. She is dedicated to our association and industry and has years of experience volunteering for various NAHU positions of leadership. Susan will be a valuable member of the NAHU Board of Trustees, and I am endorsing her for NAHU Secretary.
~Linda Erlenbach, RHU (OH)
It is with confidence and excitement that I share my endorsement. Having been blessed to work with Susan who is a service focused, action oriented leader with the experience to lead our National Association of Health Underwriters as Secretary and other roles in the future. Susan, in the midst of all challenges we have across this country, I am confident you will be successful. Thank you for stepping up. You have my support and any talents that I have to assist you.
~Wayne Guzman (CA)
I'm so excited to support your decision to run for NAHU Secretary this year. We could not ask for a smarter, more articulate or more committed person to represent our association. I have always been impressed by the breadth of knowledge you bring to our profession, not just concerning health insurance, but also sharing topics in human resources, law and organizational leadership. Thank you for truly being a "wonder woman" in insurance and for representing the best that NAHU is.
~Julie Jennings (MA)
I have known Susan Rider for many years and have always been impressed by her hard work and her desire to make NAHU better.
Please join me and support NAHU for the position of NAHU Secretary on the board.
~Craig Gussin, CLU, DIF (CA)
Susan and I have worked together for the past few years while serving on the Professional Development Council. I am beyond delighted she is running for NAHU secretary. She has many leadership strengths.
~Charlene Hogeland (AZ)
Greater Phoenix Chapter President
Arizona Member Chair
Region 4 Professional Development Chair
I have had the privilege of working with Susan on the Professional Development Committee of NAHU for the past year. I have been very impressed and inspired by Susan’s leadership skills. She is disciplined, thoughtful, strategic and open-minded. Her strong industry knowledge coupled with her vision for the future of NAHU will undoubtedly strengthen our association moving forward. Susan – you have my full support!
Carolyn Andress (NJ)
I have been honored to work alongside Susan Rider for the past many years as she rose in her professional career and in her efforts serving NAHU at the Local, State, Regional and National levels. She has proven to be extremely capable and successful leader for both her professional clients and the NAHU membership. Her broad industry and legislative knowledge at both the State and National levels is a true strength and will definitely serve us well as we navigate the ever changing world of healthcare. And she has been a long term supporter of both HUPAC (Capitol Club) and ISAHU-PAC (Indiana State PAC). I am extremely proud to be supporting her for NAHU Secretary and encourage you all to do the same.
Dwight “D” Hall (IN)
ISAHU – HUPAC Chair
Leadership is the art of motivating a group of people to act toward achieving a common goal. This definition captures the essentials of being able to inspire others and being prepared to do so. Throughout Susan’s leadership journey she has inspired many and prepared herself for this role of Secretary. She is thoughtful leader. One who never stops learning and never stops listening. Key to keeping this organization vital. She knows what our members need and she will drive NAHU forward. I’m thrilled to endorse Susan Rider for NAHU Secretary.
Erica Hain (PA)
Susan is nothing short of an exemplary mentor, and has taught me a number of important lessons in the years that I’ve known her. She is patient, kind, yet direct and impactful when she gives feedback. Her wide variety of experience lends an enormous amount of credibility to her thoughts, ideas, and actions. She has inspired and impacted my career in a many ways she may not even realize due to her talents of mentorship. Susan is one of the most detail oriented, knowledgeable, and disciplined person that I have had the pleasure of working with, and a professional I am considerably blessed to call a peer. Susan’s desire to create actual outcomes out of ideas is rarely paralleled in our industry, and is perhaps one of her greatest strengths.
~Danielle Schweiger (IN)
Susan's contributions to the National Association of Health Underwriters and its members have been invaluable and I am confident that she stands ready to lead NAHU through Vision 2025 and beyond. ~ Congresswoman Susan Brooks (IN)
I cannot think of a better candidate for Secretary at NAHU. Susan and I have worked together over many years, for the betterment of this association. As a fellow Region III leader, she has not only been a friend, but also a phenomenal resource to me during my time in leadership. She is someone who I can call at any time with any question; professional development, Legislative, and even help with clients who have a need in Indiana.
When I attend Capitol Conference or Annual Convention and there is an opportunity to attend a presentation with Susan as the panelist or keynote, I know it’s going to be something I want to attend.
I highly recommend you consider a vote for Susan Rider, NAHU Secretary.
Ingrid L. Martin, HIA, CEBS (OH)
I’ve had the privilege of knowing and working with Susan Rider since 2008. She’s grown into an industry leader and influencer, often called upon by the media to share her expertise related to employee benefits and health care policy. Susan is an educator, tirelessly helping others gain understanding of the complex issues surrounding our field of work.
Sheri Alexander, FLMI, CEBS
Chief Strategy Officer | Gregory & Appel (IN)
Susan has the drive, energy and leadership experience to be NAHU's next Secretary.
Susan has upped the game in our relationships with legislators to a whole new level. She has brought together a diverse group of agents to ensure our membership across the state is well represented. She works closely with our lobbyist and has exponentially improved the way we communicate to our members, leveraging technology to reach more people in a timely manner. ~ Jennifer Mitchen (IN)
Susan walks the walk in how she advocates for both her clients and her colleagues in our community. Throughout her career Susan has been very active in local, regional, and national legislative and public policy advocacy initiatives, and her commitment to professional development is unparalleled - just look at her own professional credentials! Susan is truly a student of the business!
~John Garven (IL)
Susan is a born leader! Her commitment to NAHU and its members is a high priority. Her dedication to our industry and her insights to what is needed to keep our Association strong and vital, makes her the visionary that we need. She is a true servant leader!
~Carol Matznick (NC)
To know Susan is to experience Susan. She’s one of those people that exudes leadership and grace and has the track record to back it up. With over 17 years in our industry, Susan has proven time and time again she knows what the industry is looking for and how to attract it. Susan has a very methodical approach and she’s the type of person when she talks, others listen, as she has deeply thought through the subject matter before commenting. She’s not reactionary, she’s thoughtful, educated and passionate about causes near and dear to her heart, including NAHU
~Susan Combs (NY)
I am thrilled that Susan has decided to give back more to NAHU by running for Secretary. Susan’s passion and commitment for NAHU shines through in everything that she does—I mean, just look at this website (susanrider.com)!!! Her attention to detail and dedication to leadership are a boon to this organization. I can’t wait to see where she takes us next!!
Jennifer Spiegel Berman, JD, MBA
Chief Executive Officer (MD)
Susan is a people's leader; inclusive, patient, analytical and understanding. She possesses exceptional team-focused critical thinking skills that promote self-confidence in those around her, effectively creating successive leaders to carry forth a universal vision.
~Emma Fox (OR)
I’ve known Susan for almost 15 years now and during this time I’ve seen her passion and commitment to NAHU on a local and national level grow. What I find fascinating is that when we first met, her involvement and appetite to be involved with her local and national association were already at a high level. She simply stood out among the crowd as a leader. She’s an individual who takes her responsibilities seriously and with a full commitment. I for one would be honored and believe our organization would be better served with Susan as our NAHU Secretary.
~Steve Honig (NJ)
Throughout my years in NAHU, I've always been impressed by Susan's passion and commitment to the organization. She has a rare ability to connect people together and an even more important dedication to mentoring the next generation of leaders. These skills are crucial to our long-term success and viability.
~Jennifer Toups (LA)
I enthusiastically endorse Susan for NAHU Secretary. Her energy and industry expertise will help NAHU thrive in the coming years. ~ Troy Underwood (CA)
Mentoring has been a key part of my career. In a recent podcast, I discuss what successful mentoring relationships look like and why it is so important.
2. Certified Mentor with Pass the Torch - https://passthetorchforwomen.org/.../advice-younger-self.../
3. Created an agency-wide mentoring program
4. Created the NAHU mentoring program while serving as the YAHU chair now known as Vanguard.
When others achieve their greatness that is the most fulfilling moment of serving as a mentor.
“Through each step, the most constant thing has been my NAHU family,” Rider says. “Anita Strauss was one of the first people to take a chance to put me on her [IndyAHU] board. She gave me assignments that stretched me and helped me see what I was capable of, because when I first started the Association in 2003 I didn’t have the self-confidence that would have gotten me on track.” She adds, “Jennifer Revell, David Berman, Dwight Hall, Nicole Fairbairn, and Jennifer Mitchen have been there with me since the beginning. We have laughed, cried, and shared many life moments with one another – they are part of my extended family.”
Sustainability is the name of the game when it comes to your benefits practice. Susan Rider, vice president of sales and operations at Preventia, walked through the steps of increasing practice sustainability by leveraging your practice’s human capital during a session held Monday at the National Association of Health Underwriters virtual convention.
Rider told participants that in the wake of the COVID-19 pandemic, some agencies adapted to changing businesses models more quickly than others. “Your main goal for you practice is to remain nimble. You want to be able to pivot, not just create a quick fix,” she said.
On this show, we talked about improving health outcomes through education and access to healthy food and prepared meals, the benefits of healthy employees to organizations, and how it all works with Susan Rider, Vice President with Preventia. Listen to learn what employers can do to promote healthy diets for their people!
For me, my biggest struggle was growing up with learning disabilities and ADD. I was diagnosed late, and it impacted my trajectory until my 10th grade year. My teacher thought outside the box and pushed me to just “learn with a twist”.
I have always been an effective communicator verbally and in written form, but comprehension was a challenge for me. By simply moving my tests to verbal ones, I became an A student – changing my life course for the better.
When I began my career in healthcare as a CNA, an EMT and then trained to become a surgical tech, these did not require a degree. These were hands-on learning opportunities that allowed me to thrive. Unfortunately, shortly after marrying my best friend I was injured in the operating room – resulting in a spinal fusion.
That curve-ball forced me to go back to school as an adult. I went down the General Studies route with a focus in organizational leadership (HR certificate) and again, I had to go through a process of working with my teachers to find alternative ways to succeed with testing. I was a full-time employee serving as an account manager, a youth group advisor, serving on my local health underwriters board and going to school 6 hours a semester in the evenings. My support system made up of my husband, personal friends, and NAHU family, got me through this crazy time where there seemed to be no balance; just stress, exhaustion and tears.
But in 2015, I completed my master’s degree in Strategic Leadership. The timing was in line with an agency retirement so I was able to swoop in and take the Human Capital Strategies division to the next level. Upon graduating, both IUPUI and UIndy (where I received my 2 degrees) asked me if I was interested in joining their adjunct faculty. Of course, I said yes. Why wouldn’t I give back to the institutions that contributed to my career trajectory? Dedication, perseverance, and the desire to become something greater than where I was heading really made the journey even more rewarding. Now, the ability to mentor and teach the next generation of Human Resource professionals far exceeds my expectations.
I have had so many amazing mentors along the way – many who “took a chance” on me because they saw potential. Do not turn down opportunities. Network with people who authentically believe in you. Align yourself with organizations that you believe in, are passionate about, that help you become a better person, and where you can make a difference leveraging your strengths.
If you want something bad enough, go get it. Don't let anything stop your journey. You will always find a way to achieve your goals, they just might occur on a slightly different timeline or path than you originally thought.
I am still learning every day – whether through webinars related to my job function, leadership meetings or even from my students. Listen to others regarding your blind spots. Work with an executive coach. Do not stop reading. Do not stop networking. Disrupt the status quo. Those that believe in you will help you get you to your desired role.
Recently, I began a new career in a new industry. I have the good fortune of working for an organization aligns with my passion to help people with lifestyle, mental health and food insecurity issues get access to care when and where they need it.
Success does not come easy; it takes hard work. Everyone learns differently, I simply “learn with a twist.”