Susan Rider

Your Voice.
Your Future.
Our Journey.

Susan Rider Your Voice. Your Future. Our Journey.Susan Rider Your Voice. Your Future. Our Journey.Susan Rider Your Voice. Your Future. Our Journey.
  • About susan
  • Role of the Agent
  • National Speaker
  • Racing Ahead 2025-2026
  • NABIP Leadership
  • On the Move with Susan
  • Importance of Governance
  • Legislative Activity
  • Blogs & News
  • The Future of AI
  • More
    • About susan
    • Role of the Agent
    • National Speaker
    • Racing Ahead 2025-2026
    • NABIP Leadership
    • On the Move with Susan
    • Importance of Governance
    • Legislative Activity
    • Blogs & News
    • The Future of AI

Susan Rider

Your Voice.
Your Future.
Our Journey.

Susan Rider Your Voice. Your Future. Our Journey.Susan Rider Your Voice. Your Future. Our Journey.Susan Rider Your Voice. Your Future. Our Journey.
  • About susan
  • Role of the Agent
  • National Speaker
  • Racing Ahead 2025-2026
  • NABIP Leadership
  • On the Move with Susan
  • Importance of Governance
  • Legislative Activity
  • Blogs & News
  • The Future of AI

Empowering Professionals, Shaping the Future

As a NABIP member, I am committed to advancing the insurance profession through collaboration, advocacy, and education. Membership provides access to valuable resources, networking opportunities, and industry insights that empower me to enhance my leadership skills and serve my community effectively. Being part of NABIP allows me to contribute to initiatives that support professionals in our field and promote best practices in health insurance.

Leadership Philosophy

Navigating Change: Leadership in Disruptive Times

As a leader, I am committed to fostering an inclusive environment where every member feels valued and heard. By actively listening, I not only learn but also lead with clarity and purpose. My calm demeanor helps to realign projects, ensuring we restore order and move forward effectively.

In these disruptive times in health policy, it’s crucial to leverage our association's rich history to navigate the complexities of the healthcare ecosystem. By optimizing individual and team performance, we can deliver on our strategic goals under the "Racing Ahead" theme. I am dedicated to aligning my commitments with my core values, focusing on doing the right things and doing things right.

My passion for continuous learning keeps me informed, enabling me to make strategic decisions with a holistic approach. My diverse experiences with organizations undergoing growth and transition equip me to tackle complex challenges while establishing clear, mission-aligned goals.

These times demand heightened empathy, compassion, and understanding. I strive to meet my colleagues and community members with humility and authenticity, ensuring I am present for them.

I also prioritize personal growth through extensive reading, drawing insights from diverse sources like the Harvard Business Review and a variety of books, which allow me to see multiple perspectives.

Moreover, I find fulfillment in helping others, whether through food delivery initiatives for those in need or volunteering with organizations like Damar Services, where we uplift individuals with developmental disabilities. Even in challenging times, I believe in giving back in whatever capacity I can.

Together, we can harness our strengths and history to "Race Ahead" and make meaningful progress in our mission.

2024 Annual Convention 

Strategy meeting
Passionate. Accountable. Driven.

Embracing Challenges: Leading with Grit and Grace

As a leader, I embrace my roles as visionary, mentor, collaborator, and advocate. Each role requires resilience and compassion, empowering future leaders to transform challenges into opportunities while fostering a culture of inclusivity and growth.

Home Chapter Engagement: Building Stronger Connections

NABIP Georgia

NABIP South Central

NABIP Region I

During my visit to the Georgia Chapter, we focused on the importance of chapter succession planning. We discussed strategies to ensure smooth transitions in leadership and highlighted the various tools and resources available to NABIP members to support their growth and development. The conversation emphasized collaboration and knowledge sharing to strengthen our chapters and enhance member engagement.



NABIP Region I

NABIP South Central

NABIP Region I

Brokers play a vital role in addressing mental health in the workplace, particularly concerning substance use disorders and addiction. They help employers implement comprehensive benefits that support mental wellness, provide access to treatment resources, and promote a culture of openness and support. By guiding employers in creating effective policies and programs, brokers can significantly impact employee well-being and overall organizational health.



NABIP South Central

NABIP South Central

NABIP South Central

In a fun, Jeopardy-style format, we explored key ethical principles for life and health agents. Categories included client confidentiality, informed consent, and fair marketing practices. Each question prompted lively discussions on real-world scenarios, emphasizing the importance of integrity, transparency, and accountability in building trust with clients and maintaining professionalism in the industry.



NABIP Illinois

NABIP South Central

"Harnessing the New Year" focused on implementing leadership development strategies to drive growth and engagement. The initiative emphasized setting clear goals, fostering mentorship, and creating opportunities for skill enhancement. Participants explored best practices for cultivating future leaders, encouraging collaboration, and aligning leadership development with organizational objectives to ensure a successful and impactful year ahead.

NABIP Nebraska

The strategy for empowering human health through food focuses on integrating nutrition into chronic disease management for health plans. It emphasizes providing members with resources and support for healthy eating, which can prevent and manage conditions like diabetes and heart disease. By partnering with nutritionists and leveraging educational programs, health plans can enhance member health outcomes, reduce healthcare costs, and promote sustainable lifestyle changes.



NABIP South Dakota

During our session to reignite the South Dakota chapter with Cally, Region IV RVP, we provided a comprehensive state of the union update on NABIP. We discussed the organization’s current initiatives, future goals, and the importance of member engagement. The conversation focused on strategies for revitalizing the chapter, enhancing collaboration, and empowering members to take an active role in shaping our collective future.



NABIP Leading the Charge


My top 5 strengths My top five strengths—Learner, Achiever, Analytical, Responsibility, and Restorative—equip me to lead effectively. As a Learner, I continuously seek knowledge to stay ahead of industry trends. My Achiever mindset drives me to set and exceed goals, inspiring my team to strive for excellence. Analytical skills enable me to assess complex situations and make informed decisions. With a strong sense of Responsibility, I prioritize accountability and integrity, ensuring that I lead by example. Lastly, my Restorative strength allows me to identify and solve problems, fostering a culture of continuous improvement within the organization. Together, these strengths empower me to lead with confidence and purpose.Serving my local, state, regional and national chapters.


National

  • President-Elect, Executive Board Member 
  • Vice President, Executive Board Member 
  • Treasurer, Executive Board Member 
  • Secretary, Executive Board Member
  • National Professional Development Chair
  • National Media Chair
  • National Young Agent Chair
  • Submit data routinely for NAHU comment letters

Regional

  • Professional Development Chair
  • Retention Chair
  • Young Agent Chair
  • Media Chair

State

  • State Legislative Chair
  • State President
  • State Young Agent Chair
  • ISAHU Day on the Hill committee

Local

  • President
  • President-Elect
  • Secretary
  • Event Chair
  • IAHU Sales Congress committee

Projects:

  • ISAHU Public/private partnership - collaboration for cessation change
  • NAHU Mentoring Program, creation, implementation & deployment
  • NAHU Diversity, Equity & Inclusion task force
  • NAHU Mental health task force
  • HIP 2.0 (Indiana Medicaid Expansion) with Seema Verma, Department of Insurance and ISAHU leadership team.


Other current leadership roles:

  • Adjunct Faculty, Organizational Leadership, Purdue University Indianapolis 
  • Board Member, Ben's Ranch Foundation 


Prior leadership roles:

  • Adjunct Faculty, Organizational Leadership, IUPUI 
  • Member, Domestic Violence Network
  • Guild Member, Damar Services

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